The client is always right aren’t they? Of course they are, just ask them! (Yes, that was sarcasm at it’s finest) The reality of the situation is that we’re all in business to make money. There are some clients that make that impossible. I don’t want those clients and you shouldn’t want them either. I’m a firm believer that the absolute best vendor client relationships are mutually beneficial. The vendor can make a decent profit, and the client can benefit from the product or service. Try to make that happen. Be flexible, be friendly, be helpful, but don’t be a door mat. Just remember, this is what “those clients” are really acting like:
As a final thought, remember to never be that kind of client…in any situation. Keep that in mind whenever you’re negotiating for something.